One-Stop IT for Growing Businesses


It’s true to say that some of our customers contact us for a specific IT issue, product or service, but we can offer so much more with a wide range of IT services and products that can collectively help to protect, transform and streamline their businesses.

We can provide your business with a one-stop IT solution and here’s a selection of the products and services available to you:

Online backup

Business grade backups of your data stored securely within the UK.

Cloud-Based Desktop

Solutions to access your desktop from any internet connected device.

Cloud Drive

Store your data securely, with access from all your devices.

ESET Antivirus and Security

Protect your data from viruses and malware. Our clients have a Zero infection rate for Antivirus and Malware protection.

Drive Encryption

We provide an unbreakable disk encryption service.

VOIP Telephone Systems

Voice over Internet Protocol gives you numbers that you own and can move with you.

Internet Access

From 4G dongles to fibre broadband and leased lines.

Intelligent Email Signatures

Email Signatures that even work with smartphones and tablets.

Microsoft Office 365

A suite of products and services including migration, setup and maintenance.

As a Microsoft Silver Partner, we’re experts when it comes to migrating your business to the cloud, and provide top-notch ongoing support, both on-site and remotely, once it’s done.

Microsoft Office 365 Backup and Archiving service.

Protect your business communications and files with an extra level of security.

IT Consultancy

GDPR compliance, Disaster Recovery and Strategic IT planning.

IT Hardware

From pre-installed systems to peripherals and accessories.

So why use a One-Stop solution for your IT?

Outsourcing is great, but if you have lots of different suppliers, managing these effectively is time-consuming, so saving time by using a single company for all your IT needs, makes sense. You’ll have a single company to contact for help and support and a single invoice to pay, giving you more time to run your business. Not only that but by having everything under one roof, you get a seamless service too.

Pearce IT Limited has built up a strong local reputation as a leading IT services provider across Gloucestershire, and we have a long list of happy customers. We’d love to be your virtual IT team through the life of your business.

Are you ready for a One-Stop IT solution? To find out more, email or call us on 01452 222 000 to see how we can help, or visit

10 Top Tips for the best Email Signatures


Having an email signature for your business emails is one thing, but how do you use it to promote your business? Just having your name and contact details with a logo is okay, but wouldn't it be far better to let your customers see more?


We've put together this 10 ten list of ways to improve your email Signatures:


1. Create exceptional email signatures

2. Target specific people

3. Stay brand compliant

4. Go forth and socialise

5. Support your campaigns

6. Get your contact details right

7. Stay on the right side of the law

8. Remember internal communications

9. Don't forget mobiles

10. Use an Intelligent Email Solution


Pearce IT Limited provides an intelligent email signature solution to make your business emails have more impact.


Do you make your email signatures shine? If you'd like to learn more about our Intelligent Email system, please call us on 01452 222 000 or visit our website

Do you need a Virtual IT Department?


Do you run your own business and try to handle all your IT yourself, or do you allocate responsibility to a single member of staff?


What is a virtual IT department? Well, this is simply outsourcing all your IT needs to an IT company. This not only means your business can adapt to new technologies as they develop but also take advantage of working smart with products that streamline your communications.


Should anything go wrong or an issue arise, your IT team can simply log into your systems remotely to find and fix the issue, leaving you to carry on with your day to day business.


Interested in getting your own virtual IT Department? Visit for more info or call Pearce IT Limited on 01452 222 000.

Top Tips To Surviving Christmas Technology


Top Tips To Surviving Christmas Technology

We thought we would share our top five tips to surviving the Christmas break and ensuring your technology doesn’t let you down.

  1. Backup. Does your back up it work?  Is it reliable?  A wise man once said, “Your backup is only as reliable as the restore you perform”.   Make sure that as well as backing up your data there is a plan in place to make sure that files and data can be restored in a timely manner.
  1. Don’t catch a Virus.   At this time of year there are plenty of viruses around. Do you know how safe the Merry Christmas and Happy New year e-mail from someone you recognise is? Are you confident it won’t infect your machine or corrupt your files? Make sure you keep your Antivirus and SPAM filtering up to date.  Set yourself diary reminders to do this regularly. There is nothing worse than catching one of these things just when you have a big enough to do list already.
  1. Avoid the freeze.  Does your computer freeze just when you need to get some work done? Are your servers taking too long to boot up or access data, meaning even the simplest of tasks is taking far longer than it should? These are all signs of ageing, faulty or failing hardware.  Know the signs and regularly check your event logs for any errors pertaining to these issues.
  1. Spring Clean. Time waits for no one so why wait until spring for a clean-up? Clear out that inbox and delete those old files and emails that you no longer need.  Why not start the new afresh with everything you need all at your fingertips and easily accessible.
  1. Tighten the belt.  Are you concerned that your IT costs are spiralling out of control? Does it feel like it’s one thing constantly going wrong after another? Now is the perfect time to have an IT Review so you can take control over your spending and start the New Year confident that you are only paying for what you need at a price that’s right for your business needs.

To contact us for your complimentary IT Health Check call us today on 01452 222 000

Are you ready to be ‘open for business’ this Christmas?


Are you ready to be ‘open for business’ this Christmas?

As business owners ourselves we understand the challenges of balancing family and business life over the Christmas holiday period.

It is NOW the time to think about the plans you can implement to prioritise spending time with the family but making sure you don’t miss those important calls from existing and potential customers whilst you’re away from the office.

Let me ask you a couple of questions…
Do you have an answerphone for your business that you leave on over the Christmas and New Year break?   Do you resist giving your customers your mobile number in fear that once they have your number they will contact you directly for everything and impose on your precious family time?

Now let us give you a solution
What if there was a system that allowed you to keep your existing number and have your business answerphone service wherever you are enabling you to pick up those calls and as when it fits in with your family this Christmas? The solution is VOIP

So what is VOIP I hear you ask?  VOIP is Voice Over Internet Protocol, which basically means that your number is assigned to a phone and you can take this phone wherever you go. You just plug the phone into an internet connection and off you go.  If you choose to leave the answerphone message on voice messages will automatically be delivered directly to your e-mail address so you can listen to them whenever is convenient and wherever you are.

So how about something even more clever?

Just imagine it is 5pm and your business is closing for the day. Now imagine that you can go home, relax for the evening and have your calls answered, redirected and emailed directly into your Inbox.  This is exactly what VOIP will do for you. VOIP will automatically route your calls to a different number or have an auto attendant answer. The Auto attendant will provide your customer with the option to ‘Press 1 for Out of Hours’ and will then transfer the caller onto an external mobile or number of your choice.

And is not as expensive as you are thinking…

A VOIP Phone system can cost as little as £15 per month with unlimited land line calls included.

For more details give us a call on 01452 222 000 and let us help you keep in contact with your customers this Christmas time and into the new year.

Can your business function if you’re not in the office?


Now that winter is almost upon us it’s time to think about how our businesses will function if we can’t be there to look after them.

Have you ever thought “I wish I had that file that’s on my desktop in the office?” or panicked because you need to go into the office to check your e-mail but the roads are blocked by snow?

Well there are a number of different clever options to make things available wherever you are, whatever the weather and I thought I would share some of them with you:

Hosted Desktop:

With this service you can have your desktop wherever you are on any device you own.  Yes that’s right everything everywhere all looking the same.  Your data looking exactly the same on any device.  The latest version of Microsoft Office, your e-mail on every device.  Fully backed up to the cloud and accessible on almost any device. All this for less than a cup of coffee a day.


It’s all very well having your e-mail available on your phone but can you see your sent items, contacts and Calendar?  E-mail is like a jigsaw there are many pieces of information that can be scattered around.  It’s not until you put the pieces all in the same place that the picture appears.  By using Online Exchange (Office 365) you can have your cake and eat it.

E-mail is one of the most important tools that businesses use.  Don’t run the risk of missing that important e-mail just because you’re out of the office or onsite with another customer.

Online File Access:

Using Pearce IT cloud we not only make sure your PC’s and Servers are backed up but also that you have access to them in a web browser being able to view them and edit them on almost any device. With our Briefcase option you too can have you files on all devices and synchronised locally on PC’s and Macs to give you offline access to essential documentation you need whilst out and about.


Voice over IP.  In this modern era although we can converse via the internet using e-mail and text. It is always nice to hear the other person, have a discussion and get business done.  VOIP telephony has come a long way over the last few years.  With the latest technology we can make and receive calls just by taking our phone wherever we go and plugging it into an internet connection. By doing this you can call your clients displaying your office number and using your free call allowance you have already paid for.  There are many packages for phones to include unlimited calls and cheap overseas calls.

Remote Access:

Sometimes the cloud can be a daunting thought you may just need access a bespoke application or service running only on your Desktop in the office.  Here we can create a VPN.  A VPN is a Virtual Private Network.  Joining your remote device to your corporate network enabling you to connect to your office resources.

These are just a few ways that Pearce IT can help your business stay working as the weather changes.  For a review of your access requirements give us a ring today to find out what your options are.

GDPR simplified and how it will affect your business

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On the 25th May 2018, Europe’s data laws will undergo their biggest change in twenty years. The existing laws were created in the 90’s and in the following two decades the amount of data created and used has increased drastically, making the legislation outdated for the modern age.

The European General Data Protection Regulation (GDPR) replaces the 1995 data protection directive, which current UK business adhere to. This new regulation is intended to harmonise European data privacy laws and give individuals much more control over how their personal data is used.

The European Parliament and European Council adopted GDPR and created the regulation and its directive in April 2016 and set out a two-year timescale for affected parties to prepare for the changes. Companies, Organisations and Individuals that control or process personal data will be affected by these changes.

How is GDPR different?

1) Individuals will be able to access their personal data much more easily.

2) There will be hefty fines for companies that are found to be in breach of the regulations.

3) Organisations will be required to obtain clear consent from an individual they collect information about.

In the case of a data breach (personal information being accessed by an unauthorised party of the loss of your personal data) The Information Commissioner’s Office (ICO) in the UK will need to be notified by the business or organisation reporting the breach within 72 hours or they will be fined. Parties holding personal data will also need to document how this data is stored and used.

One great bit of news for individuals is that the £10 fee for a Subject Access Request (SAR) is being scrapped and companies must release requested data within 1 month.

With automated data processing, individuals must be notified of any changes to their data and how a decision has been made due to this change.

Individuals can also request for their personal data to be erased in some cases if consent is withdrawn, if this was unlawfully processed, if there is no legitimate interest or if the data is no longer fit for purpose.

In the UK, the ICO will enforce the new regulation. Following Brexit, a new Data Protection Bill is being implemented in the UK, which largely incorporates the provisions of the GDPR.

The GDPR for businesses outside of the EU can still have major implications. If you process data belonging to individuals that live and work in the EU, you will still need to comply with certain aspects of the directive.

In summary, the GDPR is a modernising of data protection laws to create a far safer and more transparent environment for personal information handling and processing, with compliance being the key factor. Businesses and Organisations will be more open and accountable and that is a great thing for everyone concerned.

The main point to take from this article is that any business that holds or processes personal data of EU individuals, needs to understand exactly what they must do to be compliant when the new regulation comes into place. If this is you, or you are unsure, then seek advice as early as possible to give you more time to comply. To some, it may cause no change, or require some minor adjustments, but to others it could involve lengthy tasks so it’s important to start the process of compliance as soon as possible.

Pearce IT provides GDPR consultancy and support to businesses, so if you haven’t yet checked what needs to be done, contact us and we can advise you on what you need to do. As a Microsoft Silver Partner Pearce IT only work with UK Hosting companies to comply with data protection and every solution we provide is fully GDPR compliant for our client’s peace of mind.

To find out more call us on 01452 222000, email us at or visit

Myths about Office 365 and the Cloud


Many employers hit brick walls when it comes to introducing new technology within their business and this usually comes in the form of staff, often the IT department themselves, who have a resistance to change.

Employees are often swayed by the many myths about new and rapidly changing technologies and as an employer you often have the difficult task of changing their perceptions.  From experience, Office 365 often has negative “perceptions” attached to it.

As a Microsoft Cloud Partner PearceIT we thought we would help you to bust a few of these myths so you can then use the information to break down any barriers your staff may have!

Myth #1:  Office 365 is only available online.

the platform is conceptually web-based, but it is able to be used offline, depending on the plan adopted.  Office Desktopclient, OneDrive for Business and Office for iPad or Androidallow users to access their corporate data whilst offline.

Myth #2:  Data in the Cloud is not secure  

Cybercrime is headline news but keeping information in the Cloud is no more insecure than leaving it floating around the office! In actual fact Microsoft invests enormous amount of expert personnel, time and money into ensuring that Cloud security is un-breached.

Office 365 has multi-layer security and a dedicated threat management taken to a level that no private company could replicate.  All data stored in Office 365 is encrypted both in transit and at rest. Enhanced protection is achieved through multi-factor authentication, rights management and mobile device management technologies.

Also Office 365 has a 99.9% service level agreement (SLA) / guarantee and Microsoft’s data centres meet the latest privacy standards, such as HIPAA, FISMA and ISO 27001. Note:  details can be found at the Office 365 Trust Centre.

Myth #3:  Everything has to be moved to the Cloud

Not true! It is unlikely that any business would want to move all of their data at the same time – this would put a lot of pressure on all employees not just the IT department!

Most implementation starts with a hybrid approach, moving one application (for example, email) at a time and expanding form there.  The Cloud is a consistent platform allowing an organisation to control the ebb and flow and respond to its own business demands.

Myth #4:  Moving to the Cloud is too big a task for my business

Yes it’s a daunting prospect but PearceIT provides support and suggested routes for all businesses – regardless of size and complexity.  We can advise on everything from firewall configurations, to reverse proxy requirements, to identity options and to the use of existing tools and processes!

Myth #5:  It’s expensive!

Actually, Office 365 is reasonably priced with the average cost-per-user falling between £3.33 and £15.00 per month (depending on the plan option).  For example, considering elements such as data storage, access and licenses for all products included in a plan, moving in the Cloud can offer high percentage savings over a similar on-premises solution.  Many IT departments assume that hosting everything internally and paying for software upfront will prevent recurring fees, however because Office 365 offers pricing structures it means solutions can be more cost-effective and scalable.  For example, savings can immediately be realised due to the lack of software upgrade fees and daily maintenance!

PearceIT understands that many businesses are often over-awed by the technical jargon, are influenced by the naysayers and put off by the seemingly complex processes involved in adopting a new IT strategy.  To this end PearceIT can confidently recommend the structure and capability offered by the pre-packaged, instantly available and eminently scalable Cloud.  Also, with no capital investment it is an option that is friendly to accountants and partners alike.

PearceIT is a Microsoft Cloud Partner and can provide the full migration of business IT to the Cloud – from design to implementation, as well as offering remote support and hosted application services.

Want to know more?  Give us a call on 01452 222 000

Cyber Security and how to reduce your risk


As you may have seen in the press recently, Cyber Crime has been at the forefront of focus for many businesses.   Not only are the large enterprises being affected by cyber-crime, there are thousands of small and medium businesses being affected just like yours.

With the recent outbreak, you may have seen how whole networks can become infected with an unwanted application.

At Pearce IT, we pride ourselves in keeping abreast of the latest technology and making sure this is correct for your business.  With that in mind, every product or solution we advise on always has Disaster Recovery and Business Continuity at its forefront.   With our partnership with both Microsoft and ESET, we have a zero % infection rate to date of customers being contaminated by these exploits.

So, should the unexpected happen we are always available to make sure we can get your business back up and running with the minimum downtime.

Here are some basic steps you can take to reduce your risk.

  • Make sure your windows updates are enabled – by default we enable this setting on everything we supply.
  • Make sure you are using a brand leading antivirus – by default, we recommend and install ESET Antivirus. They are a many award winning antivirus provider with software which will cover Mac’s, PC’s, and Android Tablets, including cross-contamination of these.  Home use or free antiviruses are available however we have found these do not offer the cover required nor are free versions to be used in a commercial environment.
  • Secure Online Backup – This needs to be UK based for compliance both for GDPR and speed of recovery. –  We offer full UK hosted backup which can be quickly and easily restored.   Backup and cost as little as £5 a month.
  • Be cautious of emails you receive. – Just because you recognise the name of the user doesn’t mean it necessarily from them. If in doubt with websites, hold your mouse over the link to check whether the link name is the same as the address disclosed.   If different, this is usually the case of a fraudulent email.

Want to make sure you have everything covered?

Please give us a call on 01452 222000, to speak to myself or a member of the team where we can talk through your concerns and make sure everything is covered to reduce your risk from attack and data loss as much as possible.

Pearce IT are also a member of the Cyber Club helping businesses like your stay safe online and helping to reduce the likely hood to be at risk from the exploits of others.

For information, direct from the National Cyber Security Centre please visit

Revolutionise Your Business With VOIP

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Whether you are a home-based business, a one-man/woman band or you employ a team of people there is a telephone system that can revolutionise your business – that system is VOIP.
VOIP (Voice over IP) uses the Internet rather than traditional, labour intensive telephone lines to transmit phone calls and brings many benefits to business owners.

I am being asked a lot about the benefits of VOIP and I thought I would share some of the ways I believe it can revolutionise YOUR business.

#1 Cost

Cost is just one of the benefits of VOIP. VOIP is cheaper than traditional land-lines and utilises the technology that you are undoubtedly already using and paying for – the Internet. No new connections need to be installed and there are no high call costs.

#2 Flexible Working

Do your colleagues work in different offices or different locations? With a VOIP phone system you can put calls through to any destination and have your phones ring on multiple phones, all setup through a simple web browser.

#3 Call Screening

Increase productivity by only taking the calls that you need to. Imagine how satisfying it will feel to ignore and disconnect those annoying ‘can’t take no for an answer’ sales calls. Prioritise calls and choose which go through to your well-crafted answer phone message. This ensures you are not distracted from what you are working on and taken off on an unnecessary tangent – remember your time is very valuable too.

#4 You Decide Who Is Connected With You and When

This is a must-have feature for those of us who aren’t in front of our desks all of the time. Call twining lets you create a list of people and numbers that get redirected to another number (i.e. your mobile) before your business number voice-mail kicks in. You can set the number of ring times before the call divert is implemented and the number of different numbers the call is diverted to before voice-mail eventually is received. Make it easy for those important clients to reach you wherever you are.

#5 Voice-mail to Email

It is not always easy to discreetly check your voice-mail using your mobile, however with the rise of the SMART phone and accessibility to email wherever we are you can have flexible and easy access to all of your messages. VOIP will send your voice-mail messages straight through to your inbox allowing you to listen to them anywhere you are.

#6 Make It Easy For Your Callers To Speak To EXACTLY Who They Need To

VOIP’s auto attendant feature is one of the most useful for larger companies. I call it the electronic receptionist! Callers are able to interact with a selected menu of extensions appropriate to your business. Again you set the extensions and messages so you get a completely unique service that represents your business exactly how you want it to. And if that isn’t enough you can create a call plan to set the times of day that calls are routed to who and where you wish.

#7 Do Not Disturb

This feature does exactly what it says on the tin…set it when you are in meetings, focusing on an important piece of work or just having a five-minute breather to recharge. You can programme the Do Not Disturb Feature so your callers do not feel unloved and ignored and direct them to another destination or your voice mail.

#8 Business Continuity

You will remember last month we focused on the importance of being open for business and business continuity. VOIP is an essential risk management tool that will enable you to transfer your telephone services instantly should the worse ever happen – you just plug your handset into another network socket in any location and you are good to go. This will not only keep you accessible to your customers and allow you to maintain a service for them but will also enable you to make all those calls that will be needed to get your business back up and running. As well as this any amendments can be made to your call plan by simply logging into your online portal and making those changes live.

Call me on 01452 222000 for a no obligation quote and find out how VOIP can benefit your business from only £13.49 including unlimited 01/02 numbers.